鍵屋は奈良のサンリペア アピタ大和郡山店 | 充実した作業のサービス

型の古い電動自転車の鍵のリペアと
ショートブーツをお世話になりました
実は自転車の鍵もショートブーツも
他所のお店では予算的にも対応も残念な応えだったので
保々あきらめていたのですが
こちらのお店では電動自転車の鍵は『もしかしたら合わないかもしれない』ときちんと納得いく説明も受けてバッチリ合いましたし
ショートブーツはかなり履き潰していたのですが（自身の足元にピッタリのかなりのお気に入り）丁寧に綺麗にしていただいて大満足でした

(Translated by Google)
I had the lock for my old electric bicycle repaired and my short boots repaired. I'd given up on both the lock and the short boots at other stores because of the budget and poor customer service. However, this store explained to me that the lock for my electric bicycle might not fit, and it fit perfectly. My short boots were pretty worn out (they fit my feet perfectly, and I'm a big fan of theirs), but they were carefully cleaned and I was very satisfied.

過去に何回か鍵の複製と靴を直して貰いました。ホームセンターで断られた鍵でも対応してもらえました。靴のかがとがすり減ってた物を綺麗に直して頂きました。是非次回もお願いしたいです。

(Translated by Google)
I have had my keys duplicated and my shoes repaired several times in the past. They were able to help me with keys that the hardware store had refused to repair. They fixed my worn out shoe heels beautifully. I would definitely like to ask them for help again next time.

南京錠の鍵を紛失し、写真のみを持って半分諦めのつもりで店員に見せ、
「写真のみなんですが作れそうですか？」
と尋ねたところ
「いけそうです」と回答を頂き、
「翌日また来てください」と言われたのでその通りに再度尋ねたところその日の別の店員に
「元鍵がないと無理」と全く異なる回答をされました。
当初にそのような説明はなく、骨折り損のくたびれもうけでした。
無理なら無理と最初に言ってもらえればわざわざ往復1時間もかけて再度足を運ばなくて済んだのにと思わずにはいられません。
上司の方はちゃんと部下を指導しているのか、きっちり情報を共有しているのか甚だ疑問です。
元鍵がないという特殊な一例ではありますが、出来ないことに腹を立てているわけではありません。
なんなら「もしかしたらいけるかな」くらいの気持ちでした。無理なら素直に受け入れて諦めます。
ただ流石に事前に出来ることと出来ないことをちゃんとスタッフ内で共有してください。こちらは何もわかりませんし、スタッフの方の言うことに振り回されるしかありませんので。

(Translated by Google)
I lost the key to the padlock, so I showed it to the store clerk with only a photo, half resigned.
“It’s only a photo, but do you think you can make it?”
I asked
I received an answer saying “I think it will work”,
I was told, "Please come back the next day," so when I asked again, I was asked by a different clerk that day.
I received a completely different answer, ``It's impossible without the original key.''
There was no such explanation at the beginning, and it was a waste of effort and loss.
I can't help but think that if they had told me from the beginning that it was impossible, I wouldn't have had to travel an hour round trip to visit again.
I seriously doubt whether superiors are properly instructing their subordinates and sharing information properly.
Although it is a special case of not having the original key, I am not angry that I cannot do it.
I felt like maybe I could make it. If it's not possible, just accept it and give up.
Just be sure to share with your staff what you can and cannot do in advance. I don't know anything about this, so I have no choice but to rely on what the staff says.

家のオートロックが壊れて困っていた時に合鍵を3つお願いしたら40分ぐらいと迅速に対応して頂きとても助かりました。
今ではその鍵で家族全員が開け閉めできていて本当に助かってます。

(Translated by Google)
When the auto-lock on my house broke and I was having trouble, I asked for three duplicate keys and they responded quickly in about 40 minutes, which was a huge help.
Now, all of my family members can open and close the house with those keys, which is a real help.

ドアのハンドルがガタガタしてて、鍵も古くて心配だったので交換をお願いしました。現場で確認してもらったら、やっぱりガタガタしてました。ディンプルキーっていう鍵に交換してもらって、かたちもそのままで安心しました。鍵も2つ同じのにしてもらってめちゃくちゃ便利、作業も30分くらいで終わりました。愛想よく対応してくれて、お兄さんに頼んでよかったです！

(Translated by Google)
The door handle was wobbly and the lock was old, so I was worried, so I asked for a replacement. When I checked it on site, it was definitely rattling. I had the lock replaced with a dimple key, and the shape remained the same, so I was relieved. I had two keys made to be the same, which was extremely convenient, and the work was completed in about 30 minutes. He responded in a friendly manner and I'm glad I asked him to help!